Customer service medewerker – NL&ENG&FR (M/V)

• Assist with complaints, orders, errors, account questions, billing, cancellations and other queries • Handle customer inquiries in a timely, accurate and professional manner to solicit customer satisfaction through the resolution of issue(s) • Greet customers warmly and ascertain problem or reason for calling • Responsible for triaging the call and electronically referring the account to the appropriate area for resolution • Responsible to collect and process order intake. Assist with placement of orders, refunds, or exchanges • Answer questions about warranties or terms of sale • Open and maintain customer accounts by recording and updating account information • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Contribute to team effort by accomplishing related results as needed • Facilitate shipping and transport enquiries

Vaardigheden en kennis

- Je bent klantgericht - Je bent gemotiveerd


- Tijdelijke opdracht - Mooie verloning - Dagdienst

Extra informatie

Plaats van tewerkstellingMechelen
FunctieCustomer service medewerker - NL&ENG&FR
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